Covid-19: Guidance for hospitality businesses during second lockdown period




We know that some businesses have been in touch with Plymouth City Council's public protection service asking for clarification on matters such as outside seating and what businesses can and can’t do as part of the second lockdown.


The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020 came into force on 5 November.


In particular, the Council is reminding businesses and services that they are restricted on what they can do if they stay open.


Hospitality premises such as cafes, restaurants, pubs, bars and social clubs that serve food for consumption on their premises including external seating areas must stop this service and provide takeaway only. This is set out very clearly in the legislation behind both lockdowns, although is perhaps not so clear in the initial overarching guidance that was published last week.


What you can do:


Between 5am and 10pm:


· Food and non-alcoholic drinks can be provided as takeaway only. This means that customers can enter the premises to place and collect their order to takeaway only.

· Food and non-alcoholic drinks can also be sold for delivery where these are pre-ordered online, by telephone or by post, and via click and collect; and drive through.


Between 10pm and 5am:


· Food and drinks can be sold for delivery where these are pre-ordered online, by telephone or by post, and via click and collect; and drive through only.

· Click-and-collect and delivery services can only operate where goods are pre-ordered by phone, online, via a mobile app or by post and collected without customers entering the premises

· A late night refreshment premises licence is required for sale of hot food and drinks after 11pm.


Alcoholic drinks at anytime:


· Alcohol can be provided as takeaway only, for consumption off the premises for delivery, click and collect and drive through

· As above, this means it must be pre-ordered (by phone, online, via a mobile app or by post) and must be collected without customers entering the premises.

· A premises licence is required for sale of alcohol


General requirements:


· Hospitality venues providing food and drink for consumption off the premises are not permitted to allow customers to consume food or drink in a beer garden or similar seating or from any adjacent seating to the premises (e.g. seating which they are responsible for or have control over)

· Room service in hotels and other guest accommodation continues to be permitted as long as it is ordered by phone or online

· Food and drink provided for takeaway purposes should be provided in enclosed containers. (Guidance on changing your business model to selling online or food delivery is available here)

· Planning regulation has been changed to enable restaurants, cafes and pubs which have not previously offered delivery and hot food takeaway to be able to do so.


Hopefully this helps to clarify what you are able to do during lockdown. You can find out more about current restrictions on the Gov.uk website and for more details of the COVID-19 support available to you, please visit the Invest Plymouth website.

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