Guiding the Waterfront BID

“During Waterfront BID1 we have ensured operational delivery of the Waterfront Business Plan has been shaped and overseen by businesses owners and BID Voters from across the entire length of the BID area, and by every sector. We’ve helped to deliver ninety-four percent of the Business Plan’s forty-two projects and led on activities that were additional to the original Business Plan, to maximise impact from the Waterfront BID.

Going forward in Waterfront BID2 we will strengthen our role, work harder on targeting the Council’s cleansing and public realm issues including paving and street furniture repairs and trade waste collections. We will also focus efforts on connectivity, create new trails and transport investments, increase marketing for all of our BID member businesses and enhance communications.

Vote YES for Waterfront BID2 to help us continue to make a difference for Plymouth’s Waterfront.”

Josh McCarty, Chairman, Plymouth Waterfront Partnership Advisory Panel


Cllr Glenn Jordan, Cabinet Member for Culture at Plymouth City Council said: “Plymouth Waterfront Partnership has provided substantial time and investment into developing the events and marketing activities delivered for the waterfront. With the annual award winning Pirate Weekend, enhanced Christmas activities on The Barbican and improved signage across the waterfront area the BID has proved its worth in enhancing the city’s cultural offer. With plans for PWP BID2 to further work with partners to promote Plymouth’s Waterfront and raise the profile of the Britain’s Ocean City brand regionally, nationally and internationally we have a fantastic opportunity to maximise the marketing of Plymouth’s USP and make the most of the opportunities that Mayflower 400 will provide. I am fully supportive of the BID and hope to see the waterfront business community vote in support of renewing Plymouth Waterfront Partnership’s remit for a further 5 years.”


Plymouth College of Art Director of Development Hannah Harris said: “Having a central team to co-ordinate events and services is critical for the Waterfront, which is such a key part of the city as a whole.

“Promoting the Waterfront helps to bring people into the city centre and it needs to have a co-ordinated approach.

“Someone fighting the Waterfront’s corner is critical when it comes to negotiating services and benefits for waterfront businesses.

“I think Plymouth as a whole doesn’t always celebrate itself enough but the Waterfront team is doing a great job promoting Britain’s Ocean City as well as driving the International visitor market in partnership with city teams.

“The team is also aware that it needs to promote the area with local people and visiting families, not just people from further afield.

“It’s a big job combining the operational with the strategic but the Waterfront BID team is looking to the future and understands what needs to be done.

“I know it’s a financial commitment but people need to understand that there is no effective alternative that would offer the same level of activity and support.

“No one else will pick up the responsibility and I can’t think of a better more dedicated and committed team to carry on the Waterfront BID.”


Chris Robinson, owner of the Chris Robinson Shop, said: “The PWP BID provides an important point of contact for local traders.

“They provide a voice within the local structure and it’s important to have that. I’m pleased with the promotion of local events like the Pirates Weekend and the Seafood Festival but I’ve been on the Barbican for 30 years and I have seen a drop in visitor numbers.

“They need to protect independent retailers to make sure the Barbican has something different to offer. With the rise of internet shopping and the proliferation of chain stories we are in danger of losing our unique identity.

“I understand the need to be commercially viable but the area has to be properly maintained. The cobbled streets are listed structures and I’m glad they are now being properly protected, as they always should have been.”


Stuart Elford, Director of Operations and Development at GA Solicitors, said: “What is Plymouth without its beautiful Waterfront?

“I think it’s vital to have a BID in place with the sole responsibility of co-ordinating activities and the promotion of the area.

“They have the knowledge and the contacts to get things done and they have made a real effort to engage with local businesses to include the ideas of the people who actually live and work in the area.

“The Plymouth Waterfront Partnership BID has helped organise and promote events and has really improved the look and cleanliness of the area for the good of everyone, including traders, companies, residents and visitors.

“Local businesses in the private sector need support and to have a point of contact. It’s also vital that we have a BID in place exclusively for the Waterfront to co-ordinate with the city council and the city centre BID.

“Things like signage for visitors and environmental improvements need to be co-ordinated and the Waterfront needs its own voice.

 “Plymouth is Britain’s Ocean City. We need a team whose sole purpose is to make our Waterfront attractive, exciting and accessible to all.”


Plymouth Gin Visitor Centre Supervisor Rose Macinnes said: “What the BID team has done in the Barbican and Waterfront areas is amazing. I admit when the idea was first suggested I said no and was really against it.

“Now I have no hesitation in putting my hands up and saying I was wrong. I’m delighted to be able to say they have done a really good job and I would tell any city to do it.

“The streets are now much cleaner and the team is always just a phone call away when there’s a problem and they always get the job done.

“Their attention to detail is great and you really get the impression that they care about the area and the people who live and work here.

“They are also really good at getting the message out there and making sure people are aware of events and things that are happening, which makes such a difference.

“I don’t think it matters how small or large your business is we need to join together, with everyone being on the same page for the good of us all. That’s what the Waterfront BID provides.

“I’ve changed my mind completely. It is a great thing for the long-term success of Plymouth and I will definitely be voting to keep it.”


Craig Moore, Partner and Head of the Plymouth office of UK solicitors Bond Dickinson, said: “The BID helps to create a real focus for action for the Waterfront area and has really created a buzz around the place.

“Before the bid there was no one to push the Waterfront’s agenda. There wasn’t a mouthpiece for the area when it came to the strategic direction the city was moving in.

“Now the Waterfront very much has its own identity and there are people within the BID who can make sure the area is included in any decisions.

“It also means the local authority has a vibrant Waterfront to help attract more visitors to the city.

“We have seen the area around our offices change in terms of vibrancy. There is also a real growth agenda around Plymouth and it is important the Waterfront BID continues that momentum.

“I would say, looking back over the positive changes since the BID began, they have a good track record of getting things done, including cleaner streets, more activities and getting the message across about the events taking place.

“They have also made it easier for other stakeholders to get involved in the conversation about the future of the city and the Waterfront.”


Ann Anderson, who owns the Sea Breezes Guest House, said: “Indirectly my business has benefitted because they keep a watchful eye on the area.

“I believe the Waterfront BID team has kept the standards of the area up, in terms of cleanliness and stopping the area from falling into disrepair.

“They monitor things and it’s great for a local business to have a point of contact and a voice for when things go wrong. We can point people in the right direction and it really has made a difference to the feel of the area.

“It’s good to have someone batting in your court. I mean, what would Plymouth be without its Waterfront? It’s the city’s backdrop.

“I’ve also been getting great feedback from our guests. They visit and they’re wowed by how much Plymouth has changed and how great it looks. Everything is looking more professional.

“For people thinking of not voting for the Waterfront BID I’d say cast your mind back. Several years-ago there were areas that looked quite desolate. I really don’t want the Waterfront to founder.

“The team really has made a difference to the feel of the place and I believe they really have helped to put Plymouth, and its beautiful Waterfront, on the map.”


Owner of café, shop and workshop space Make at 140, Lizzy Evans, said: “Having a focal point to go to with problems, from street cleaning and maintained, is so important for the area.

“The city council is a large local authority with so many responsibilities it’s often hard to get through to anyone with the time to get anything done.

“The small team at the Waterfront BID have the time to listen to ideas and talk things through with you and they work so hard to make everyone feel included.

“Over the last five years there has been a real improvement to the look of the Waterfront area, even in the most basic things like plant pots.

“I think it’s a really important resource and people have to remember there is no alternative in place. Without the Waterfront BID team there will be no one there to fight our corner.

“There is so much potential for the Waterfront over the next five years and I want to see the area grow, with more event promotion and visitor growth.

“Without the Plymouth Waterfront Partnership I think a lot of the momentum will be lost.”